01
UPDATE
Managed updates
WordPress core and plugin updates are reviewed against the covered website. Riskier changes can be staged before release.
The supported stack and update route are confirmed at onboarding.
UK / WEBSITE CARE / LONDON-FIRST
Updates, daily off-site backups, uptime monitoring and a named support route for London businesses and UK teams. The scope is written down before the care cycle begins.
CARE SIGNAL / PREVIEW
NO LIVE CLIENT DATADefined before care
Reviewed per stack
Monitored after setup
Written into scope
The care system
The operating order is simple: protect recovery first, inspect the change, release deliberately, watch the result and record what happened. Anything outside that loop becomes a separate decision, not a surprise invoice.
01
UPDATE
WordPress core and plugin updates are reviewed against the covered website. Riskier changes can be staged before release.
The supported stack and update route are confirmed at onboarding.
02
BACKUP
A separate recovery copy reduces dependence on the live server and gives the maintenance plan a defined restore path.
Retention and restore conditions are written into the selected scope.
03
UPTIME
Automated checks watch the public website and can flag availability or certificate problems for diagnosis.
Monitoring begins after access and the starting condition are verified.
04
SECURITY
The care cycle reviews exposed software, access hygiene and relevant hardening opportunities without pretending every incident is identical.
Remediation outside routine care is scoped before work starts.
05
REPORT
You receive a readable record of maintenance actions, relevant alerts and the next technical priority.
Reports describe observed work; they do not manufacture performance claims.
06
SUPPORT
Requests enter one agreed channel so ownership, priority and the next action remain visible.
Response targets and included support time exist only when written into the quote.
Plans and scope
Three launch routes, one rule: the written quote fixes the website, included actions, timing and price before onboarding.
PLAN 01
from£29/month
Small business websites and blogs that need routine technical care.
BoundaryContent changes, new pages and premium licences are separate unless quoted.
Discuss website carePLAN 02
from£49/month
A scoped WooCommerce website with checkout and trading dependencies.
BoundaryProduct entry, catalogue work and third-party platform fees are separate.
Discuss e-commerce carePLAN 03
from£79/month
Active websites that need care plus an agreed support allowance.
BoundaryUnused support time, response targets and project work follow the written quote.
Discuss care with supportUK launch pricing applies to clearly defined scopes. Your written quote fixes the deliverables, timing and price before work starts; future public prices may change as the service matures.
Onboarding protocol
No takeover begins with blind updates. The starting condition and recovery path come first.
We inspect the stack, access, backup position and obvious technical risks before accepting the website into care.
The quote identifies the covered website, included actions, exclusions, support route and monthly price.
Backups and availability checks are configured or verified before routine updates begin.
Routine work follows the agreed sequence and the monthly summary records what changed and what needs a separate decision.
Website maintenance questions
Answers are deliberately scoped. Access, hosting and the condition of the existing website change what responsible maintenance can promise.
The selected plan covers the updates, backups, monitoring and reporting listed on this page. The written quote names the website, supported stack, exclusions and support route before the service starts.
Yes. We provide remote website maintenance for London businesses and teams across the UK. We do not claim a London office; delivery, access and communication are handled remotely during UK working-hour overlap.
Potentially. We first review the current stack, access, licences, backup position and technical debt. If remedial work is needed before onboarding, it is identified and scoped separately.
Website care starts from £29/month. E-commerce care starts from £49/month, and care with an agreed support allowance starts from £79/month. The written quote fixes the final scope and price.
An alert starts diagnosis through the agreed support route. Resolution depends on the incident, hosting provider, access and whether the required work is inside the maintenance scope. Any separate remediation is agreed before it is added.
The launch plans are month to month. The written quote confirms the notice period, handover and any plan-specific conditions before onboarding.
London-first, UK-wide
We support eligible business websites in London and across the UK without claiming a local office. Access, ownership and escalation stay documented.
Starting review
We will review the current stack and define the smallest responsible care scope. If remedial work is required first, it is identified before onboarding.